Integrated creative communications

Luminous is an integrated creative communications agency that helps organisations connect meaningfully with customers, employees and investors.

We specialise in brand articulation, brand communications, content, employee engagement and investor engagement, delivered on screen, in print and through moving image.

We deliver communications solutions with the strategic insight, creative impact and editorial elegance to win recognition from industry organisations such as CorpComms, D&AD, Design Week, CIMA, ICSA, the Investor Relations Society, IoIC, PMA and Transform.



British Airways

Paul Wylde, Brand Guardian, British Airways

Luminous are true ambassadors for brand and communications. A real pleasure to work with, with a genuine passion for their craft. They have an integrity and honesty which cuts through everything they do.

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Ian Riley, Corporate Communications

Luminous went beyond the brief, creating a unique exhibition stand that stood out from the crowd and brought us fantastic publicity. The idea, creative flair and precision execution was fantastic and we won a coveted D&AD award.

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Chris Wade, Director of Communications, Guardian Media Group

Luminous have a rare combination of qualities: genuine creativity, iron discipline on costs and schedules and total responsiveness to client needs. They’re also very nice.

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Graham Jerome-Ball, Director of Global Branding & Communications

“Luminous applied their experience and creativity all the way through the process. Best of all, they have a sense of humour which, in my opinion, is absolutely essential to cope with the inevitable changes that go with the job.

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Senior team

Alan Hines

Managing Partner

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Jon Towell

Creative Partner

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Tracey Westgate

Client Services Director

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Stephen Butler

Investor Engagement Director

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Dominic Moore

Digital Engagement Director

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Mark Litchfield

Creative Director, Luminous London

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James Moore

Creative Director, Luminous North

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Emma McNicoll-Norbury

Account Director

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Gary Chambers

Design Director

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Leila Bekhit

Account Director

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Mark Pitcairn

Senior Account Director

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Natalie Willetts

Senior Artwork Manager

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Senior Account Manager

As a Senior Account Manager, you would have ownership of accounts to manage on a day-to-day basis, as well as mentoring a team. Accounts will include a mix of brand, corporate reporting and digital. The special thing about Luminous is our integrated approach which means you will enjoy a wide variety of challenges cross brand, reporting and digital. However, experience in managing corporate reports is a major bonus, as we love people who can hit the ground running.


Brand Director

An executive role developing Luminous’s brand strategy to ensure we can make the optimum use of brand to meet our clients’ strategic aims. Valuable experience would include: – Proven ability to define, develop and market an agencies brand offer – A strong track record in delivering successful brand projects, including leading the discovery and insight generating process via workshops and interviews – Experience of working with clients to translate a broad range of aims and objectives into an effective, measurable brand programme


Senior Account Executive

Learnt a lot from your first job and now want a more exciting opportunity in a growing agency? As a Senior Account Executive, you probably will have 2–3 years’ experience. At Luminous you would have ownership of accounts to manage on a day-to-day basis, as well as supporting our Account Directors and Account Managers. Projects will include a mix of brand, corporate reporting and digital.