How we use the information we collect
We use the data collected through this website for a variety of purposes, including to better understand how people use the website and to improve the effectiveness of the website. We do not share this information with third parties.
Data storage and retention
Data we collect through this website is processed and stored in the UK. We take steps to ensure that data is processed according to this Policy and to the requirements of applicable law.
We do not transfer personal data from the European Economic Area to other countries; we use appropriate legal mechanisms to help ensure all applicable laws, rights and regulations continue to protect your data.
We keep any information we collect through this website for as long as we need it for business or legal purposes. After that, we destroy it.
Security of your data
We’ve established electronic and administrative safeguards designed to make the information we collect from this website secure. However, no transmission or electronic storage of information is guaranteed to be 100% secure. We therefore urge you to always use caution when transmitting information over the Internet.
Links to other websites
Changes in ownership or to the Policy
Information collected through this website may be shared and transferred as part of any merger, acquisition, sale of company assets, or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy, or receivership in which customer and user records would be transferred to another entity as a result of such a proceeding.
We may update this Policy as necessary to reflect changes we make and to satisfy legal requirements. Updates to this Policy will be posted to this website. We’ll post a prominent notice of material changes on this website.
Do Not Track notice
We don’t currently respond to Do Not Track and similar signals. Please go to All About Do Not Track for more information.
Any customer who wishes to request further information about our compliance with these requirements, or who has questions or concerns about our privacy practices and policies, can email us at [email protected].
Need to update your information? We’re happy to help you review and correct the information we have. For more information, or for help with other questions, you can:
Email us at [email protected].
Write to us at
35 Great Sutton Street
T: 020 7101 1677
For other enquiries, customer service contact numbers can be found at www.luminous.co.uk.