Cookie policy

This website uses cookies.

We use cookies to personalise content, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies.These are cookies that are required for the operation of our website.

Analytical/performance cookies.They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use below:

Cookie: _ga
Name: Google
Purpose: This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the Luminous website.

Cookie: _hstc
Name: HubSpot
Purpose: The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Cookie: hubspotuk
Name: HubSpot
Purpose: This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

Cookie: _hssc
Name: HubSpot
Purpose: This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

Cookie: _hssrc
Name: HubSpot
Purpose: Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Contact us

  • 020 7101 1677
  • justin.boucher@​luminous.co.uk

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  • Newcastle
  • Privacy policy
  • Cookie policy

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