A strategic communications partner

As your strategic communication partner, Luminous shines fresh light on what really matters about your business, illuminating what sets you apart. We create and deliver brighter brand and comms, investor engagement and sustainable business solutions that resonate with your key influencers.

A trusted partner for blue-chip businesses
Our client-base consists of organisations across a range of sectors and geographies. We work with over 50 listed businesses, mainly in the FTSE 250, as well as some ambitious Main Market, Small Cap and AIM companies. We also work with large private organisations in the UK and mainland Europe.

Growth and ambition
17 years of sustained growth has seen us build a team of over 50 experts combining strategic, creative, management and production skills. We are based in Farringdon, London and also have a Luminous North studio in Newcastle.

Industry recognition
Our work has the strategic insight, creative impact and editorial elegance to win recognition from industry organisations such as CorpComms, D&AD, Design Week, CIM, ICSA, the Investor Relations Society, IoIC, PMA, PwC and Transform.



British Airways

Paul Wylde, Brand Guardian, British Airways

Luminous are true ambassadors for brand and communications. A real pleasure to work with, with a genuine passion for their craft. They have an integrity and honesty which cuts through everything they do.

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Ian Riley, Corporate Communications

Luminous went beyond the brief, creating a unique exhibition stand that stood out from the crowd and brought us fantastic publicity. The idea, creative flair and precision execution was fantastic and we won a coveted D&AD award.

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Chris Wade, Director of Communications, Guardian Media Group

Luminous have a rare combination of qualities: genuine creativity, iron discipline on costs and schedules and total responsiveness to client needs. They’re also very nice.

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Graham Jerome-Ball, Director of Global Branding & Communications

“Luminous applied their experience and creativity all the way through the process. Best of all, they have a sense of humour which, in my opinion, is absolutely essential to cope with the inevitable changes that go with the job.

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Leadership Team – London

Alan Hines

Managing Partner

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Jon Towell

Creative Partner

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Tracey Westgate

Client Services Director

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Stephen Butler

Director of Stakeholder Engagement

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Sheila Morrison

Head of Brand Engagement

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Mark Litchfield

Executive Creative Director, London

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Michal Kendereski

Digital Director

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Jamie Stoneman

IT Director

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Vaughn Winn

Production Director

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Justin Boucher

New Business Manager

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Account Director

Clients are your business. As an Account Director, you are a primary interface between Luminous and our key clients, taking responsibility for building and sustaining successful relationships and for the ongoing reputation of the agency. You would have primary responsibility for the strategic development and direction of a portfolio of accounts. You will also have responsibility for directing and developing junior members of the team. You will have experience of managing corporate reporting, digital and brand engagement accounts and have confidence in evaluating creative work, and help selling creative to clients. Internally you will gain a thorough knowledge of the agency offering and how to sell Luminous and its cross-discipline solutions. Please send your CV to [email protected]


Senior Account Manager

As a Senior Account Manager, you would have ownership of accounts to manage on a day-to-day basis, as well as mentoring a team. Accounts will include a mix of brand, corporate reporting and digital. The special thing about Luminous is our integrated approach, which means you will enjoy a wide variety of challenges across brand, reporting and digital. However, experience in managing corporate reports is a major bonus, as we love people who can hit the ground running. Please send your CV to [email protected]


Account Manager

Learnt a lot from your first few years in an agency and now want a more exciting opportunity and more responsibility? At Luminous you would have ownership of accounts to manage on a day-to-day basis, as well as supporting our Account Directors and Account Managers. Projects will include a mix of brand, corporate reporting and digital. We believe in brilliance, so if you want a chance to shine please email Tracey Westgate, Client Services Director at [email protected]


Design Director

As a Design Director you have responsibility for your own clients, oversee a team of creatives and own your creative solutions under the direction of one of our Creative Directors. You take part in collaborating and brainstorming on projects, mentoring the junior designers in the team. Your work covers brand engagement, digital and corporate reporting. You have experience of producing annual reports for FTSE businesses – so you understand best practice thinking – but want to be in a studio where creativity is treasured and embraced. You will be one of the key players in our fantastic creative team. Please send your CV to [email protected]


Senior Designer

We are on the hunt for an integrated senior designer with a strong knowledge of annual reports. Experience in brand and digital is also essential, as we like to work across all disciplines. You will be responsible for delivering creative and strategic solutions across a broad range of projects. You will get the opportunity to own and develop your own accounts while working in a passionate and collaborative team. Please send your CV and portfolio to [email protected]


Digital Designer

As a mid-weight digital designer, you will develop innovative and creative online solutions designed with latest UX best practice. You will know how to use the digital space to create effective and engaging corporate experiences. You will take part in creative brainstorms and share your digital know-how among the design team. You will be guided and mentored by a Design Director. Your work will cover brand engagement, corporate reporting and employee engagement. If that sounds like your kind of role get in touch! Please send your CV and portfolio to [email protected]


Artworker (nights)

We are on the hunt for senior and middleweight artworkers to join our night production team. You should have a strong knowledge of annual reports and will be responsible for the creation of original artwork and images, delivering technically accurate printed material from start to finish. Adobe Creative Suite skills are essential (InDesign, Photoshop, Illustrator and Acrobat). You must have a good knowledge of Microsoft Office (Word, PowerPoint and Excel). Please send your CV and portfolio to [email protected]


Studio Trafficker

We are looking for a trafficker to work with our service, design and production teams. Responsibilities would include: • Updating the scheduler on all live projects • Day-to-day organisation of work carried out • Highlighting busier times and hot spots when freelancers are needed • Liaising with Production Director to plan freelance resourcePlease send your CV to [email protected]